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Showing posts with the label Luxury Retail in need of therapy

Serving caviar like a bhelwalla: The ‘decline and fall’ of Luxury Retail in India

This past weekend, my sister was visiting, so went on a dining and shopping spree in Bombay, patronizing primarily globally reputed brands. Let me detail our experiences from 4 distinct categories: Food, Electronics, Coffee and Clothing, tied by 1 commonality – Shock. Stop 1: Hakkasan: Day 3 of the opening of this Michelin starred Chinese restaurant on the 2 nd floor of a corporate building in Bandra left us impressed overall but left some indelible questions. How can a world-class restaurant not offer valet parking services in Bombay given the onset of the monsoon? Worse still, the mid-end Indian and Chinese eateries bang opposite the restaurant offer this service! While the restaurant is well located for both South and North Bombay foodies, when compared to its global peers, it stands out like a sore thumb. The Miami Hakkasan is at the Fointainebleau while the one in Abu Dhabi is in the Emirates Palace hotel, both very high-end hotels. Surely, the promoters could have found a locati